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Customer intelligence for modern product companies

The first operating system for all teams, for all customer and market data. Propane connects conversations, usage, and signals so GTM, product, marketing, and CX see what drives growth from the same intelligence.

The signals are there.
You just can’t see them.

Customer data is everywhere. Buried in support tools, scattered across sales calls, split between dashboards, trapped in CRM notes. Every team works with fragments.

Product ships features based on who screams loudest. GTM walks into calls blind. Support discovers problems too late. Marketing writes copy that sounds good but doesn't convert.

Propane connects everything so every team sees the complete picture.

We're building the AI operating system for modern product companies that want to move at the same pace as you ship code.

Want to know more?

Why we're building the operating system for customer intelligence

Backed by leading investors and companies

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Out of the box.
Ready to use.

Connect once, intelligence ready in days. Works out of the box for every team.

One system. Complete context.

Propane connects every conversation, ticket, call, and usage event automatically. Sales sees support history before calls. Product sees sales objections. CX sees what was promised. Everyone works from complete context, not guesses.

Answer questions instantly

Ask any question, get answers from every data source combined. Product sees which features drive revenue. Sales sees why deals stall. Marketing sees what messaging converts. No waiting for data teams.

Unified customer profiles

Every customer gets one profile built from every touchpoint. Sales knows what support promised. Product knows what customers use. CX knows what's blocking success. Stop asking other teams for context.

Agents do the work

Let agents do the monitoring work. They watch for churn signals, competitive mentions, and expansion opportunities across all customers. Surface what matters, skip the noise. Your team focuses on action, not analysis.

The example of Propane's customer intelligence dashboard. Examples of Propane's user and customer profiling system. An example of Propane's deep research question follow-up system. An example of the overview of Propane's agents.

Enterprise security. Built in, not bolted on.

SOC 2  &  GDPR Compliant

We are compliant out of the box. We handle the security work enterprise customers expect so you can focus on using the intelligence, not auditing the infrastructure.

Your data is safe

We encrypt everything end to end with zero-access architecture. Everything stays in secure EU storage. You own it, we protect it.

One dataset, one system, same context.

Every team accelerated

Product

See what makes customers activate, upgrade, and stay. Not just what they ask for. Build what drives revenue, kill what doesn't.

GTM/Sales

See which customers convert, expand, and stay. Match prospects to your best customers. Focus your time where it counts.

Marketing

Use language from customers who bought and stayed. Write copy that sounds like your best customers.

Customer Experience

See who's healthy and who's at risk before they churn. Catch warning signs early. Spot upsell opportunities in strong accounts.

Your new agentic operating system for all customer data

From zero to always-on Customer intelligence

Day 1

Connect everything

Plug in your tools. Propane handles storage, enrichment, profiles, and analysis. Connect once, it keeps running without maintenance.

Propane data integration flow.

Day 3

Connect
the dots

Same information, different views. Product sees features customers want most. Sales sees why you lose deals. Support sees who's leaving and why. No more guessing.

Propane's connective agent system.

Day 7

Turn signals into action

Tell us once what matters: 'Alert CS when customers look confused' or 'Notify reps when trials mention competitors. Then it runs forever. Zero ongoing work.

Propane's a gintic system.

Frequently asked questions

What does "early beta" actually mean?

You're getting in early. We're working with a small group of product companies to build this right. Expect direct access to our team, fast iterations based on feedback, and some rough edges as we build. In return, you get preferential pricing, influence on the roadmap, and first access to new features. We're building this with you, not for you.

How does the AI actually work?

No prompting required. No agent building. No lego blocks to figure out. Propane works out of the box. It indexes your customer conversations, tickets, usage events, plus context from your website and company materials. You can add custom context as needed. The system surfaces patterns, flags signals, and builds intelligence automatically. You focus on decisions, not configuration.

Does this replace our existing tools or add to the stack?

Propane connects your existing tools, doesn't replace them. Keep using Gong for calls, Mixpanel for analytics, Intercom for support. Propane becomes the intelligence layer that connects everything. Reduces context switching without replacing your stack.

Is our data secure?

Hosted on GCP in EU. Data encrypted at rest and in transit. Role-based access controls. We never train models on your data. SOC 2 Type II certification in progress (completed Q1 2026). GDPR compliant. Full data processing agreement available.

How long until we actually see value?

We're in early beta, so expect some bumps. Connect your tools in one session. Intelligence starts flowing within 48-72 hours as we build customer profiles. Most beta partners see actionable insights within the first week. You'll work directly with our team during setup and early days.

How much does this actually cost?

We're in early beta with limited spots. Pricing will be simple: pay per company profile, not per user or feature. Under 100 customer profiles will be free. Above that, flat price per profile. No seat limits, no enterprise gates, no usage caps. Early beta participants get preferential pricing when we launch.

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