Pricing

Outcome-based pricing built for speed, depth, and scale.

Choose the plan that fits your team’s needs
Pay-as-you-go
€0
per month
For teams testing or interviewing on demand.
What’s included?
  • Unlimited users
  • Unlimited participants
  • One workspace
  • Access to standard template interviews
  • First 10 responses free, then €10 per response
Create account
Pro
€99
per month (billed yearly)
For teams ready to automate and grow.
What’s included?
  • Everything in Pay-as-you-go
  • Custom & advanced templates
  • Workflow automation engine (Coming soon)
  • Custom branding (your logo, colors, and tone)
  • First 30 responses free, then €8 per response
Create account
Enterprise
Custom Pricing
For organizations that need scale, control, and tailored support.
What’s included?
  • Everything in Pro
  • SSO and role-based access
  • Multiple workspaces
  • Custom integrations (Salesforce, HubSpot, etc.)
  • Volume-based pricing
Book meeting
Manual research is broken. €250 per call, weeks to analyze, and still too late. With Propane, it’s €10, instant, and always on.
Solution
Every team wants to be customer-obsessed, but talking to every user, buyer, and stakeholder doesn’t scale. Propane makes it instant, automated, and actionable.
Automated Interviews
Run voice-based interviews at scale without forms, scheduling, or added headcount
Customer journey triggers
Capture feedback at key moments like onboarding, churn, or expansion automatically
Insights that drive action
Spot trends, surface blockers, and trigger workflows the moment signals appear
Real-Time Delivery
Send structured insights directly into Slack, Notion, and your CRM for instant action
Fully branded experience
Deliver async interviews that feel personal, natural, and fully on-brand for each user
AI trained on you and your customers
Uses your CRM, product, and support data to ask the right questions with full context
FAQ

All You Need to Know

Quick answers to help you get the most out of your unified workspace
How does Propane actually work?

Propane replaces slow surveys and manual research with automated, voice-based interviews triggered at key moments like onboarding, churn, and renewal. Each interview adapts to the user using your CRM, product, and support data to deliver structured, real-time insight your team can act on.

Who runs the interviews? Is it a chatbot?

No. Propane uses an AI agent trained on your business and customers. It adapts just like a good user researcher would — asking smart questions, following up with context, and uncovering deep, usable insight from every conversation.

How secure is the data within your platform?

Data security is our top priority. We employ advanced encryption protocols, regular security audits, and strict access controls to protect your information. Our platform is designed to comply with industry standards and regulations, ensuring your data remains confidential and secure.

Is this just another feedback tool?

No. Propane uses an AI agent trained on your business and customers. It adapts just like a good user researcher would — asking smart questions, following up with context, and uncovering deep, usable insight from every conversation.

Where do the insights go?

Straight into your workflow. Propane pipes structured insights into Slack, Notion, CRMs, and more — so product and GTM teams see the signal without switching tools or chasing reports.

Is setup technical?

Not at all. You can launch in under an hour without writing code. Just connect your tools or use our pre-built templates. Your team is up and running fast — no devs needed.

How secure is the platform?

Yes. Propane is built with PII in mind and follows strict access and encryption protocols. We’re actively working toward SOC 2 compliance and give you full control over what data is used, stored, and shared.

Will it scale with my business?

Absolutely. Whether you’re running 10 or 1,000 interviews a month, Propane is built to scale. With pre-made templates, journey triggers, and smart routing, you can know your customers at scale without adding headcount.

your customer intelligence engine

Know your customers. Win your market.

Run voice-powered interviews at scale, capture what actually drives behavior, and turn every conversation into action.